Prior to your appointment
- Please confirm with your health insurance carrier that your insurance is active
- Please be informed of copay, co-insurance or deductible that you may have
We will need the following for your first appointment
- Picture ID
- Insurance card
- Electronic referral if your plans requires you to have a referral
- List of your current medications with doses and schedule
- Pharmacy information
- Name of referring provider
- Any laboratory results or imaging studies reports or films that are relevant to your consultation
Follow up appointment
- Insurance Card
- Electronic referral if your plans requires you to have a referral
- List of your current medications with doses and schedule
- Please have blood work done at Quest or Labcorp prior to your appointment if this was requested by Dr. Leonardi. Please note that Lab referrals expire after 6 months and you need to contact the office to get your new laboratory referral issued
Communication
- All non-urgent messages will be answered on the same business day or the following day.
- Dr. Leonardi makes it a priority to contact you on the same day when possible
- Appointment requests can be made by calling the office or by putting appointment request through ZocDoc
- Medication renewal requests are processed on the same business day or the following business day
- Please note, you do not need to wait until your last dose of medication to request the renewal of your prescription. We always provide you with extra refills. Having no refills on your medication very likely means that you are due for your follow up appointment
- Urgent medical issues should be communicated to Dr. Leonardi through her front desk staff. If you are not able to reach us directly, please leave us a voicemail or you can page Dr. Leonardi at 917 205 8811
In case of medical emergency please call 911 or go to the nearest emergency room
Test results:
- At the end of your consultation Dr. Leonardi will specify if she will be needing you to return to the office to discuss your laboratory and imaging findings and treatment plan
- Patients receive their laboratory or imaging studies results via email (if consent was obtained), a phone call or through patient's portal. Once Dr. Leonardi signs off your lab report, it can be viewed on your patient's portal
- We will be sending you your results via a No Reply email. If you have any questions regarding your results, please call the office, Dr. Leonardi will discuss your questions over the phone or will have you come back to discuss your results.
- We always contact you with results, even if results are normal. Please contact our office if you have not received your results within 2 weeks.